This executive interview features Richard Murray from Telarus speaking with Adam Burke, VP of sales and partnerships at Quest Technology Management, about their successful partnership growth. Burke explains Quest’s unique building block strategy that addresses multiple layers of the IT stack, operating as a system integrator for the middle market.
He discusses current market trends, particularly client fatigue with subscription models and unused licensing, and emphasizes the importance of outcome-based conversations with clients. Burke highlights their technical on call support product as their most successful offering, describing it as ‘Uber for engineering’ that provides on-demand technical resources globally.
The conversation covers Quest’s qualification process, their approach to working with technology advisors, and concludes with advice for advisors to stay curious and not be afraid to say ‘I don’t know’ while committing to find solutions for their clients.
